Shipping policy

Shipping and Delivery Policy

We ship worldwide from multiple locations.

Processing Time: Orders are typically processed within 1–2 business days.

Estimated Delivery Time: Delivery times generally range between 3 and 21 business days, depending on the destination and the origin of the item.

Please note that some orders may arrive in separate packages if they are fulfilled by different artisans, warehouses, or suppliers.

While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by customs procedures, postal services, or other circumstances beyond our control.

Tracking information will be provided whenever available.

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Important Notice – Import Duties, Taxes, and Charges

Import duties, taxes, and charges are not included in the item price or the shipping cost.
These additional costs are the responsibility of the buyer.

Before placing an order, please check with your country’s customs office to determine what additional costs may apply when importing goods from the United Kingdom.

We are not liable for any customs-related delays, additional charges, or for orders refused due to non-payment of import duties or taxes.